Winning Bizness Desk
Mumbai. Hardly, there would be anyone in the country who would not have been a victim of cyber fraud and online cheating at some time or the other. The situation has reached such a point that every day thousands of people are being subjected to some kind of cyber fraud. In view of this, the Union Home Ministry has launched helpline number 155260 and reporting platform to provide safe digital payment, eco-system and prevent financial loss due to cyber fraud. If there is any fraud with your bank account and you immediately call on 155260 and inform, then your money will be returned. Not only this, even if you call and inform within 24 hours, then also the money will be returned. Crores of rupees of many such people have been returned through this number. This number is operated by the police of the concerned state. The police operator answering the call writes down the details of the fraudulent transaction and basic personal information of the caller, and records this information as a ticket on the Citizen Financial Cyber Fraud Reporting and Management System.
Try to report fraud ASAP
The National Helpline and Reporting Platform provides a platform and facility for individuals who have suffered losses in cyber fraud to report and inform about such cases, so that the loss of their hard-earned money can be prevented. Victims can register a complaint of fraud related to online finance including internet banking on this number 155260 or after becoming a victim of online fraud, the victim has to call the helpline managed by the police officer. If it has been more than 24 hours since the fraud, then the victim should file a formal complaint on the National Cyber Crime Reporting Portal. If it has been less than 24 hours since the fraud, then the police operator will ask for the details of the crime and the personal information of the victim to fill the form.
The transaction is temporarily blocked
As soon as a call is made to the helpline number, its information is sent to the concerned financial institutions. This fraud transaction ticket shows the financial institution from which the money has been deducted and the financial institution to which the money has gone. The ticket is displayed on the dashboard of both. The bank and wallet to which the ticket is issued is then checked for fraudulent transaction details. The transaction is then temporarily blocked. The ticket is then quickly routed to the respective banks, wallets, merchants etc. depending on whether it is the victim’s bank or the bank/wallet to which the fraudulent money was deposited. The victim is then sent an SMS with the acknowledgement number of his complaint and instructions to use this acknowledgement number to submit full details of the fraud to the National Cyber Crime Reporting Portal (https://cybercrime.gov.in/) within 24 hours.
